Privacy Policy

Flow State respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used, and protected when you visit our website, submit an inquiry, or use our services.

Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number, event details, dietary preferences, allergy information, and other information submitted through contact forms, booking inquiries, or direct communications.

We may also collect limited technical information automatically when you visit the website, such as your browser type, device information, IP address, and general website usage data.

How We Use Your Information

Information collected may be used to:

• Respond to inquiries and communicate with you

• Prepare proposals, menus, estimates, and booking information

• Provide and coordinate private chef services

• Process payments or transactions

• Improve our website, services, and customer experience

• Maintain business and administrative records

• Send service-related communications

• Send marketing communications when you have chosen to receive them

We do not sell or rent your personal information.

Dietary and Allergy Information

Because Flow State provides food-related services, clients may choose to provide information regarding allergies, dietary restrictions, preferences, or other food-related needs. This information is used solely to help plan and provide the requested services.

Clients are responsible for clearly communicating any allergies or dietary restrictions before services are provided.

Third-Party Services

We may use third-party services to help operate our website and business, including website hosting, payment processing, scheduling, analytics, email communications, and other business tools.

These providers may process certain information on our behalf and are subject to their own privacy policies and practices.

Cookies and Website Analytics

This website may use cookies and similar technologies to support website functionality, understand how visitors interact with the site, and improve the user experience.

You may be able to manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

Information Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices

You may contact Flow State to request access to, correction of, or deletion of personal information you have provided, subject to applicable legal and business recordkeeping requirements.

You may also unsubscribe from marketing communications at any time by following the instructions included in those communications or contacting us directly.

Links to Other Websites

Our website may contain links to third-party websites. Flow State is not responsible for the privacy practices, content, or security of websites operated by third parties.

Changes to This Privacy Policy

Flow State may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or applicable requirements. Any updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Flow State using the contact information provided on this website.